Certifications Director: Roberta Schotka

Roberta Schotka is the Director of Programs at Wellesley College’s Pforzheimer Learning & Teaching Center where she oversees the college’s multi-faceted tutoring, public speaking, supplemental instruction and academic coaching programs.

She holds an Ed.M. in Instructional Media & Technology, and a B.S. in Elementary Education. She has presented at numerous regional and national conferences and is recognized as a leader in the field of tutoring and academic support services.

Ms. Schotka is a contributing author to the CRLA Handbook for Training Peer Tutors and Mentors, the Innovative Educators Tutor Lingo training series and the lead author for the CRLA Standards, Outcomes and Assessments for levels 1, 2 and 3 tutor training program. She served as president of the CRLA Northeast Chapter; assistant coordinator for ITTPC; Coordinator of the Rick Sheets Outstanding Tutor Award; ITTPC Coordinator and her current position as CRLA Certifications Director.

ITTPC Coordinator: Shawn O'Neil

 Shawn O’Neil is the Assistant Director for Academic Excellence at the University of North Carolina at Greensboro, where he and the other staff at the Academic Achievement Center manage a large and dynamic center, offering small-group and individual tutoring, supplemental instruction, and academic coaching. He has been involved in CRLA's International Tutor Training Program Certification at every level — as a tutor, tutor-trainer, tutor coordinator, ITTPC reviewer, and ITTPC associate coordinator. Currently he serves CRLA as its ITTPC Coordinator. He has Masters degree in Education and graduates in May with a second Masters in Training and Development from North Carolina State University.

ITTPC Reviewer: Keira Hambrick

 Keira Hambrick has devoted her career to student success, equity, and access in higher education. In her previous role as the Assistant Director of Tutoring Services for Marietta College, Keira founded and directed an all-subject Tutoring & Learning Center and Embedded Tutoring program in addition to the established Writing Center, and was instrumental in attaining CRLA ITTPC Levels I and II certification for the tutoring program. She is an ATP-certified Master Tutor Trainer, an NCLCA-certified Level 3 Learning Center Professional, and a volunteer CRLA ITTPC reviewer. She is currently pursuing her English PhD in Rhetoric, Composition, and Literacy Studies at The Ohio State University, where her research focuses on antiracist pedagogies, writing program administration, curriculum design, writing centers, and professional development.

IPTPC Coordinator: Michael Saenz

 Michael Saenz has been in higher education instruction, student development, and student retention for over ten years and currently works as an Assistant Director in the Student Success Center at the University of Texas at Dallas. In this capacity, he oversees peer tutor and peer educator training and certification, including the Peer-Led Team Learning program, Supplemental Instruction, Peer Tutoring, Academic Success Coaching, Writing and Communication Lab, and Financial Literacy Peer Coaching program. He is also a lecturer in the Department of Communication Studies and serves on the CRLA Leadership Team as the IPTPC Coordinator and IPTPC Application Review Team.

IPTPC Assistant Coordinator: Ashley Lewis

 Ashley Lewis has over 17 years of experience in higher education with a background in diverse populations, student retention and leadership. Currently, she works as the Director of Student Diversity at the University of West Georgia and the IPTPC Assistant Coordinator. In her role, she oversees several mentor training programs/certification, establishes and monitors early intervention and retention strategies for diverse populations.


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